Vision Eye Institute
SharePoint

Supporting organisation-wide communication and collaboration through the implementation of SharePoint

Challenge

Vision Eye Institute (VEI), Australia’s leading provider of ophthalmology (surgery regarding the eye), wanted to upgrade their existing intranet “InVision”, as 80% of their users were not engaging with their existing platform
They wanted to increase staff engagement and communication, and allow for ease-of-access to valuable content across their national offices
They sought to make 6 key improvements: consistency & standardisation, efficiency, communication & unity, security, quality of service and staff engagement & empowerment

Through collaborative workshops, Solentive created an initial site design and information architecture, that would support VEI’s objectives
A clearly defined data migration approach removed the risk of lost data, and allowed the Vision Eye Institute to refine their existing sites and web parts
An iterative process kept VEI informed throughout regular progress previews and training sessions, to enable VEI to own the content creation and management process
Solentive provides ongoing periodic support to empower VEI to take ownership of the intranet, whilst still obtaining support on-demand and as needed

The implementation of a new version of SharePoint has enabled VEI to easily keep content up-to-date, a key factor in the effectiveness of an engaging intranet
A centralised portal allows for consistency and standardisation across the business
Staff across the business have access to consistent information, brand awareness has increased, and staff are using the intranet as their first point of call for important information
Cross national project collaboration has improved staff engagement, and feedback on the overall user experience is positive