Unlock the power of Custom AI solutions, such as Copilot Studio & Agents. Custom AI solutions are tailored artificial intelligence systems, designed to meet the specific needs and objectives of your business. These AI-driven systems are built with a deep understanding of your processes, challenges, and goals, allowing for precise automation and optimisation in critical areas.
​​​With Custom AI solutions, your business can seamlessly integrate cutting-edge technology into your processes and workflows. From enhancing productivity and reducing costs, to improving customer satisfaction and making smarter decisions, Solentive's latest offering leverages advanced backend technologies, that will give you a competitive advantage.
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Whether you are refining existing workflows or building AI systems from the ground up, we are committed to delivering solutions that align with your specific demands and provide you with the tools to future-proof your AI experience.
Optimised Efficiency:
Streamline and automate repetitive, time-consuming tasks, freeing up valuable human resources to focus on higher-value work.
Enhanced Decision-Making:
Analyse vast amounts of data quickly, helping you to identify trends, optimise strategies and make data-driven decisions.
Increased Accuracy:
Handle complex tasks with a high degree of precision, whilst reducing manual errors and ensuring greater consistency and reliability.
Scalability:
As your business grows, your Custom AI solutions scale with you, adapting to changing needs without compromising on quality or performance.
At Solentive, we believe Custom AI solutions address critical areas in your business that drive overall business success and improve operational efficiency. By implementing
a Custom AI solution, you can optimise automation, enhance productivity and drive growth, whilst empowering your team to focus on high-impact tasks.
What specific business problems do custom AI solutions address?
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Manual, Time-Consuming Processes: many organisations struggle with repetitive tasks that drain valuable time and resources. Custom AI automates these processes, improving efficiency and allowing employees to focus on strategic, high-value activities.
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Inconsistent Customer Support: Providing consistent, timely responses to customer enquiries can be challenging, especially with high volumes or complex issues. AI-powered chatbots and virtual assistants can handle these 24/7, offering personalised support and reducing response time.
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Inefficient Data Analysis & Decision-Making: Businesses often generate large amounts of data but struggle to analyse it effectively or use it to inform decisions. Custom AI solutions quickly process and analyse data, providing insights that enable informed, data-driven decisions based on real-time information.
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High Operational Costs: High labour and operating costs reduce profitability. Custom AI solutions reduce these costs by automating tasks, optimising resources, and minimising errors, which leads to cost savings and more efficient operations.
With Custom AI solutions, users can explore the full potential of AI technology. Through the power of Custom AI such as Copilot Studio and Agents, users have the ability to create and orchestrate sophisticated logic.
Build
Create intelligent, responsive agents tailored to your business needs. From internal workflows to customer-facing applications, design AI assistants that seamlessly integrate into your operations. Empower your agents to not only interact with users but also take action based on conversations, leveraging the power of Power Platform connectors, Power Automate flows, and AI prompts.
Connect
Supercharge your agent’s knowledge by connecting it to your organisation’s websites, databases, and internal resources. With access to thousands of prebuilt data connectors across Microsoft and other platforms, your agent can retrieve information quickly and accurately. Enhance its performance by integrating services from Azure AI, including Azure OpenAI, knowledge bases, and foundation models.
Design
Craft custom workflows that address sensitive topics like customer data or compliance policies. Whether using natural language or a graphical interface, you can easily create triggers and workflows to guide conversations. Enrich the user experience with dynamic responses, real-time notifications, and personalised interactions that keep customers engaged. You can also switch to a code view for deeper customisation when needed.
Enhance
Expand the reach of your AI agent by distributing it across multiple channels, including websites, social media, and internal platforms. Drive the capabilities of your line-of-business applications to new heights with Copilot Studio, integrating low-code applications, workflows, data, and analytics. Seamlessly escalate conversations from AI agents to human agents for complex customer support, ensuring an end-to-end, cohesive customer engagement experience.
We follow a tried-and-true methodology to ensure successful implementation and long-term effectiveness.
Discovery
We start by conducting a Discovery exercise to identify and define the right solution to the right problem. Our team designs an AI solution that addresses your pain points and supports your overall business strategy.
Development
Iterative development of your Custom AI solution. You will have visibility to progress through our Client Portal and weekly reports.
Preview & Elaboration
We conduct a preview release and elaboration at the end of each sprint, allowing you to review progress and provide feedback into the development cycle.
Testing
Independent and dedicated Quality Assurance Testing (QAT) is completed at the end of each cycle to ensure quality
Management
Post-launch, we provide ongoing support, maintenance and continual optimisation to keep your AI solution at peak performance.
Why Solentive?
At Solentive, we bring proven expertise in deploying Custom AI solutions.
Our team has a track record of successfully transforming organisations through tailored AI solutions that drive measurable results. We know every business is unique, which is why we offer custom AI systems that align with your specific needs and operational goals. Our solutions fit seamlessly into your existing systems, streamlining processes and driving productivity.
To ensure a smooth adoption, we provide comprehensive best practice documentation to equip your staff to harness the full potential of AI, including automation, data processing, and other advanced capabilities.
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We pride ourselves on offering end-to-end support throughout your AI journey, from initial implementation to ongoing optimisation, ensuring that your AI solutions evolve alongside your business. Focused on innovation and scalability, our AI offerings are built to grow with you, helping you stay competitive and unlock new opportunities for success.
We provide Wholistic solutions that focus on outcomes and consider People, Process and Technology. This ensures technology solutions land and get you real business results!
Impartiality is key to our success – we are vendor independent and help clients navigate technical choices without bias so you can make an informed choice on the right solution for your business.
We provide a Fit-for-purpose solution, as our expertise across Products, Low-code and Custom solutions enables us to use a variety of technology solutions to achieve results; avoiding the typical “square-peg, round-hole” scenario.
We believe in making technology accessible and provide a Capability Building approach that balances empowering your team with filling gaps in your software capabilities. Leaving the heavy lifting to us means you can balance cost & control with innovation & empowerment.
Collaboration underpins everything we do. We immerse ourselves as a part of your team, helping you to get buy-in, manage change and support adoption along the way.
Our Clients Say It Best
"You can't do everything yourself... as much as you'd like to. That's why partnerships matter!! Even if you have the capabilities or capacity to develop and roll out a massive piece of work in-house, specialisation matters!! That's why we were super excited to partner with Solentive for the design and development of Medianet's new platform"
Amrita Sidhu
Managing Director
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